Tenants Section Local Information Trade Associations

The Association of Residential Lettings AgentsThe Association of Residential Lettings Agents (ARLA) Membership


ARLA has 1,500 member offices throughout the UK including large multi-branch national companies as well as the smaller single office practices. Membership is achieved only by agents who demonstrate that they have a thorough knowledge of their profession and that they conduct their business according to current best management practice.

ARLA members are governed by the Code of Practice providing a framework of ethical and professional standards at a level far higher than the law demands. The Association runs a series of meetings, training courses and seminars at local and national levels to ensure that members are kept fully up to date with the latest best practice. Examinations are held regularly and membership rules require all member offices to have professionally qualified staff by the year 2000. Members' accounts are required to be audited annually ensuring that they conform to stringent accounting practice.


NATIONAL ASSOCIATION OF ESTATE AGENTS
NATIONAL ASSOCIATION OF ESTATE AGENTS

 


NAEA members not only offer reassurance to the property buying and selling public but also to those choosing to let or rent a property. By instructing an NAEA agent who specialises in lettings and management, landlords and tenants will be assured of defined standards of customer service, experience and professionalism. All principals, partners or directors have professional indemnity insurance and will hold client monies in a separate account protected by a Clients' Money Protection scheme.


The United Kingdom ASSOCIATION OF RESIDENTIAL LETTING AGENTS
The United Kingdom ASSOCIATION OF RESIDENTIAL LETTING AGENTS
(UKALA)

 


As a Landlord...
In order to comply with UKALA's membership requirements, we have been formally interviewed to confirm that the Christies Residential letting agency meets the stringent code of conduct, holds separate client accounts and demonstrate these are professionally managed and audited; Christies holds professional indemnity insurance cover to comply with the requirements of UKALA's Fidelity Bond; and offers a full management service to landlords in addition to letting and rent collection.

As a tenant, I want to rent. What should I ask?
First: Is the agent a member of UKALA? You will benefit from their experience, professionalism and compliance with UKALA's bye laws, regulations and accounting procedures. Their professional indemnity insurance which complies with the requirements of the Association's Fidelity Bond will protect your deposit. UKALA members are Code of Practice providing a framework of ethical and professional standards at a level far higher than the law demands




The Association of Residential Lettings Agents                                  Leatherhead Tel: 01372 227900 | Cheam Tel: 0208 770 9290
                                                     Email: info@christieslettings.co.uk
Member of the National Association of Estate Agents